1. Are your products certified to meet international quality and safety standards?
Yes. All our products are manufactured in cGMP-certified and FDA-registered facilities. We also hold ISO 9001:2015, HACCP, and NSF certifications, and comply with U.S. FDA CFR21 PART 507 & 111 regulations. EU registration and Certificate of Free Sale (CFS) are available, ensuring smooth global market entry.
2.Can you customize formulas, flavors, and packaging for our brand?
Absolutely. We specialize in OEM/ODM services. With over 1,000 proven formulas and a 35+ member R&D team, we offer full customization including ingredient blend, dosage form (soft chews, tablets, powders, liquids), flavor, and packaging design. Fast sample turnaround is available to support your launch timeline.
3.What makes your ingredients and quality control different from other suppliers?
We use 100% genuine, traceable ingredients with full COA documentation. Every batch undergoes rigorous quality control from raw material inspection to in-process sampling and finished product testing. We do not substitute ingredients or use hidden additives. Third-party testing is also supported.
4.How do you ensure consistent supply for large volume orders?
We operate a 36,000㎡ modern production base with fully automated lines and cleanroom workshops. Our scalable capacity allows us to handle bulk orders with consistent quality and on-time delivery, backed by strong inventory management and supply chain systems.
5.What is your minimum order quantity (MOQ) and lead time for custom products?
MOQ varies by formula and packaging complexity, typically starting from a moderate volume suitable for initial market testing. Lead time for custom orders ranges from 4-8 weeks depending on formula development, packaging customization, and order size. We offer flexible terms to support both emerging and established brands.
6.What key raw materials are in your dog tear stain chews, and why are they chosen?
Our tear stain chews use a natural pet-safe formula, each ingredient for targeted eye care. Core materials: Eye-nourishing nutrients to calm irritation & support tear duct health; anti-inflammatory ingredients to ease discharge & fight infections; gut-balancing prebiotics/probiotics to address root tear stain causes. No artificial additives, gluten-free, fully customizable.
7.What core functions do your dog tear stain chews provide, and what issues can they solve?
Our chews deliver comprehensive eye care for all dog breeds & ages. Core benefits: Calm eye irritation, clear tear stains & discharge, ease allergies, fight infections, support healthy tear ducts. They solve stubborn tear stains, eye crust, excessive discharge, itchy/infected eyes, and allergy-related eye issues. Ideal for daily eye care, fully customizable.